Example of
question:
Recently you
purchased a pair of shoes from an online shoes’ store. However, the store sent
you the wrong size and one shoe has a hole on it. Write a letter of complaint
to the store. Use the notes to help you write.
- wrong
size
- hole in
one shoe
When writing
out your letter:
- you may
use the notes given.
- state one
other complaint about the shoes
- add any
other relevant information
- write in
not less than 150 words.
Example of
answer:
Ananda Krishnan,
No. 4, Jalan
Singa,
00000
Petaling Jaya,
Selangor
Darul Ehsan,
All Sport
Shoes,
1-2-3
Kompleks Perniagaan Jati,
00000
Selayang,
Kuala
Lumpur.
01 JUNE 2020
Dear Sir/
Madam/Miss,
Complaint
About the Condition of Purchased Shoes.
I, as name stated
above, would like to complain about a pair of shoes that I recently bought on
28th May 2002 from your online store.
On the
mentioned date, I ordered a pair of a sport shoes in size 8. Regrettably, I received
a pair of shoes in size 6. The shoes didn’t fit me at all.
In addition
to that, I noticed one of the shoes has a hole on it. Whether the hole is
fixable or not, I don’t think I could accept this mistake.
The shoes were
at the price of RM450, which is quite expensive for me. To receive this kind of
service from your store is disappointing, especially when I look up to your
reputation.
I hope to
receive a fast reply from you in regard of these matters. I also attached a copy
of my receipt and pictures of the shoes for your reference.
Thank you.
Sincerely,
-signature-
………………….
(ANANDA KHRISHNAN)